Email programs such as Microsoft Outlook allow you to send and receive messages locally or internationally for free, providing you have an Internet connection. Email can also be accessed directly through Internet pages using Web-based email sites, but these interfaces tend to require access via a mouse and each have their own set of keyboard shortcuts. It is more accessible and easier to organise your email when you use an email client, such as Outlook.

Sharon’s Shortcuts takes you through the main aspects of using the Outlook applications for email without the mouse.