You can send copies of files saved on your PC to another person through an email message. These files could be documents, photos, songs etc. They are enclosed within an email message and are called attachments.

It is important to make sure that a received email attachment is safe before opening it. Some attachments may contain computer viruses that can slow down your computer or delete your files! If the attachment is from someone you know and trust, it is probably fine. Some email programs will automatically check the attachment is safe before you open it.

Reading an Attachment

  1. Open the email with the attachment.
  2. Press Shift + Tab to go to the Attachments area.
  3. Arrow right to find more attachments.
  4. Press Enter to open the attachment.

When opening an attachment, you must be sure that you have the correct software on the computer in order to open the file. For example, PDF files require the software Adobe Acrobat Reader, and MP3 files require a media player program. If you do not have the correct software, you will have to install the software first, before you can open the attachment.

Saving Attachments

If you need to keep the attachment, you may want to save it onto your PC for future reference.

  1. Open the email with the attachment.
  2. Press Shift + Tab to go to the Attachments area.
  3. With the chosen attachment selected (arrow right to find more attachments), press the Applications key (or Shift + F10).
  4. Arrow down to Save as (or Save All Attachments to save them all in one go) and press Enter.
  5. If you want to use the same filename, then just press Enter and the file is saved into Documents (the default saving location).
  6. If you want to change the name, start typing a different filename and it will replace the suggested text.
  7. If you want to change the location of where the attachment file is saved, press Shift + Tab until you get to the file/folder list, then navigate the files and folders to find and open the folder that you want to save in.
  8. Then Tab back to the filename to check it is correct, and press Enter to complete the Save.

Follow this link to learn more about navigating files and folders.

Adding an Attachment

  1. Compose your email in the usual way.
  2. Then, press Alt + N for the Insert ribbon.
  3. Arrow down to the Attach File button and press Enter. Alternatively, press the letters A then F.
  4. You are now in a file dialogue, press Shift + Tab twice to get to your file/folder list and find the file you want to attach.
  5. Press Enter on the file to attach it to your message.
  6. Press Alt + S to send the email message.

Adding an Attachment Alternative Method

An alternative and perhaps simpler way to add an attachment is to copy and paste the file into the body of the email.

  1. Find the file using Windows Explorer.
  2. Press Control + C to copy the file.
  3. Go to the main part of your email message (the message body) and press Control + V to paste.

Removing an Attachment

If you have attached a file and you need to remove it, or you have attached the wrong file, follow these steps to delete the attachment.

  1. Position in the body of the email.
  2. Press Shift +Tab once.
  3. Use the left and right arrow keys to find the attachment you want to delete.
  4. Press the Delete key.

Removing an attachment will not delete the attached file, it will just remove it from the email message.